Shipping Policy

US SHIPPING RATE

ZAYA offers free shipping for all orders over USD $75 (after discounts and promotions, before taxes) and USD $7.95 flat rate shipping on all orders under USD $75 (after discounts and promotions, before taxes) for residents of USA.The orders are shipped from one of a distribution center in the United States by USPS Priority Mail services.

All items on our website are priced and charged in US dollars, exclusive of taxes.

DELIVERY TIME

All orders are shipped by USPS Priority Mail services. USA Shipping order delivery is within 2-5 business days from shipping date and may vary for different areas.

All orders usually will be shipped within 2 business days.

ZAYA orders are shipped and delivered on business days (Monday - Friday), excluding holidays.

CANADIAN ORDERS

Please visit Canadian website www.zayaoils.ca

INTERNATIONAL SHIPPING RATE

UK Customers: ZAYA offers free shipping for all orders over USD $100 (equivalent to about £75) and US $7.95 (equivalent to about £6.25) flat rate shipping on all orders under USD $100 (equivalent to about £75). The amounts are after discounts and promotions, before taxes.

International Customers: ZAYA offers free shipping for all orders over USD $125 and US $9.95 flat rate shipping on all orders under USD $125. The amounts are after discounts and promotions, before taxes.

UK and International customers may be charged with additional custom taxes and duties.The recipient is solely responsible for all import fees (e.g. customs fees, taxes, and brokerage charges) due at the time of delivery. Refused packages will not be refunded. Shipping Fees are non-refundable.

All items on our website are priced and charged in US dollars. Transaction amounts at the checkout can only be shown in US dollars. Exchange rates converter (by Shopify®) is utilized to show the prices in other currencies. Exchange rates are refreshed twice a day based on the rates at XE.com. Although rates are automatically scheduled to be updated at 00:00 GMT and 07:00 GMT, the updates might take place up to a couple of hours after their scheduled time.

DELIVERY TIME

UK Shipping order delivery is within 6-12 business days from shipping date and may vary for different areas. All orders are shipped by Tracked International Mail services.

International Shipping order delivery is within 7-21 business days from shipping date and may vary for different areas.

All orders usually will be shipped within 24 hours.

ZAYA online orders are shipped and delivered on business days (Monday - Friday), excluding holidays.

100% SATISFACTION GUARANTEE

If for any reason you are not satisfied with our product, please send an email to info@zayaoils.com. ZAYA will contact you to ensure your concern is resolved.

ITEMS AVAILABILITY

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.